Terms & Conditions

Last Updated and Effective Date: August 7, 2025

Welcome to the website of Holt Phillips Heating & Cooling (“we,” “us,” “our”). By accessing or using our website and services, you agree to the following terms and conditions. If you do not agree with these terms, please do not request our services.

1. Services Provided

We offer professional heating, ventilation, and air conditioning (HVAC) services including installation, maintenance, and repair. All services are subject to technician availability, weather conditions, and proper site access.

2. Estimates and Pricing

  • Estimates are provided based on the information available at the time of scheduling or inspection.
  • Final pricing may vary depending on site conditions, required materials, or service changes.
  • All quotes are valid for 30 days unless stated otherwise.

3. Appointments and Cancellations

  • You may schedule services through our website, by phone, or email.
  • We require at least 24 hours’ notice for appointment cancellations or rescheduling.
  • Missed appointments without notice may be subject to a service fee.

4. Payments

  • Payment is due upon service completion unless otherwise agreed upon in writing.
  • We accept cash, check, and major credit/debit cards.
  • Late payments may incur interest or collection fees.

5. Warranties and Guarantees

  • We stand by the quality of our workmanship. Service warranties vary by service type and will be detailed on your invoice or service agreement.
  • Manufacturer warranties apply to equipment and parts, and we’ll assist you in registering those where applicable.
  • Misuse, lack of maintenance, or third-party interference may void warranties.

6. Website Use

By accessing our website:

  • You agree not to misuse or tamper with our site, forms, or content.
  • All content (logos, text, images) is the property of Holt Phillips Heating & Cooling and may not be reused without permission.
  • You may not use our site for unlawful purposes.

7. SMS MESSAGING TERMS

By providing your phone number, you consent to receive SMS messages from Holt Phillips Heating & Cooling, which may include appointment reminders, service updates, billing notifications, and occasional promotional offers. Message frequency may vary based on your service activity. Message and data rates may apply depending on your mobile carrier plan. We do not sell your personal information, including phone numbers, nor do we share phone numbers with third parties for marketing purposes. To opt out of receiving messages, reply STOP at any time. No further messages will be sent once you have opted out. For help, reply HELP or contact us at (678) 909-6377 or by email.

8. Limitation of Liability

We are not liable for:

  • Incidental or indirect damages related to service delays, malfunctions, or use of installed products.
  • Issues arising from client-provided equipment or access restrictions.
  • Force majeure events (e.g., weather, power outages, pandemics).

9. Changes to Terms

We reserve the right to update these terms at any time. Updates will be posted on this page with a new effective date. Continued use of our services indicates acceptance of any revised terms.

10. Contact Us

For questions about this policy or your data, contact:

Holt Phillips Heating & Cooling
📍 4618 E HWY 20, Niceville, FL 32578
📧 Click Here to Send an Email
📞 (480) 744 8882