Testimonials

Holt Phillips Services IconHolt Phillips Services

4618 East Highway 20, Niceville

4.7 52 reviews

  • Avatar Haley Sawyer ★★★★★ a month ago
    I called at 10am on a Friday needing someone to come out and ensure I installed my kitchen chandelier correctly. They were able to send someone out the same day. Evan was very kind, professional and patient as I asked him to teach me the … More correct way to install it. He showed me step-by-step what to do and answered all of my questions thoroughly. I will be calling them again for future help and highly recommend them. Thank you again!
  • Avatar Dany C ★★★★★ 4 months ago
    Great professional company. I truly recommend them. They went out of their way to help me and guided me through the whole process. I had to replace my whole AC and heater unit. Eventough I have a home warranty, I used Holt Phillips as an … More outside contractor because they are reliable, honest and I rather go with a company that I can trust. They went far beyond in helping me with the paperwork, so that the process to get some coverage with the home warranty can be done to help with the budget. Since replacing the whole unit it's costly, they guided me in getting a home projects loan as well to help in my budget. Overall I'm glad I went with them, specially before winter happened. The whole system that they recommended it's amazing. I save in electric and gas. They're really good with the installation. They are very friendly and take the time to talk and answer any questions, whether talking to the office over the phone or talking to the technicians in person. It's hard to find good quality companies this days and I'm glad I have encounter them. Once again I completely recommend them.
  • Avatar jackie spencer ★★★★★ 11 months ago
    My a/c needed repaired and unfortunately the part they brought was not 100% perfect. They fixed the a/c to keep me cool in the meantime, ordered a new part and came back and replaced it in a timely manner. Here's the kicker - they … More didn't HAVE to tell me that the part was not 100% - I prob wouldn't have known. Holt Philips believes in doing the RIGHT thing. They were courteous, honest and I wont use another a/c company from here on out! Well done 🙂
  • Avatar Steve Mckosky ★★★★★ a year ago
    I have to say Evan and the guys beautifully installed my 2-ton Trane heat pump. All the guys were professional, speedy, and neat. They worked out in the rain all morning and still they all kept a positive attitude and were very pleasant … More to be around. They took the time to answer all of my questions, I was very impressed. Michael and Jan, you trained your employees well, keep up the awesome work. Holt Phillips Services is my one and only choice for heating, cooling, and electrical work.
  • Avatar Doug Jones ★★★★★ 11 months ago
    Absolutely outstanding in every respect. HP installed a new Trane AC unit in our home. They were several thousand dollars below the estimate we got from Peaden. They arrived right on time and the installation was absolutely superb. … More The technicians knew exactly what to do and when to do it. They were a finely tuned team and finished the job far earlier than we had expected. They were very professional, extremely polite and highly proficient. We are completely thrilled with the new unit. It is unbelievably quiet and highly efficient. Holt Phillips has been servicing our home for over 25 years and we proudly give them our highest possible recommendation.
  • Avatar sidney cary ★★★★★ a year ago
    Holt - Phillips professionals: Austin & Rob were punctual, efficient,
    and very knowledgeable about the Carrier 2020 Heat Pump they
    installed today in our home. Additionally, they were very respectful
    to us personally, and neat as
    … More they cleaned up the work area when
    finished. We have been Holt - Phillips customers for years and
    certainly recommend them to everyone.
  • Avatar Diane Minks ★★★★★ 3 years ago
    I had an issue with my outdoor electrical outlets. I called Holt Phillips and they were out that afternoon and fixed the issue very professionally and efficiently. I will definitely call them again.
  • Avatar Lucy Leibach ★★★★★ 10 months ago
    Our 20 year old HVAC finally gave out- Holt Phillips cane out to give it a charge until the new unit could be installed. Evan and Josh showed up on time, were extremely polite and professional- cleaned up after themselves throughout the … More entire installation. Gave appropriate demo on the newer thermostat and made sure we didn’t have any further questions before leaving . This company is amazing, always new it and now an even bigger believer having had to replace our HVAC.Thank you so much! We are forever customers!!!
  • Avatar Melissa Perry ★★★★★ 4 months ago
    I like these guys.I’ve been a customer for a long time...forever needing bandaids on my 17 year old heat pump. Finally after being advised to save my pennies (which I did) I decided to have my unit replaced. Sure, I had other proposals/quotes … More and some for less $ but I knew I needed to go with Holt Phillips. They have never let me down.My install went smooth-no complaints.From the initial proposal by Evan, the follow up phone call by the owner Mike Phillips, to the install with Evan and team everything went well. I wouldn’t hesitate to recommend Holt Phillips.
  • Avatar Larry Pelton ★★★★★ a year ago
    On time and knowledgeable team for the replacement of our inside and out a/c /heat pump unit. They kept the area clean and worked together as a team, my questions were answered in a professional/ friendly manor. Happy with the results … More for removal and install, all went perfect, units are working as advertised and we are cool or warm what ever the day decides to throw upon us.
  • Avatar Margo C-Brown ★★★★★ a year ago
    We had our A/C unit replaced and the service we received was outstanding. From the time we initially started communications with Mike until his team of knowledgeable and professional personnel finished installing the new system we had … More no doubt that we had chosen the right company. We needed the system put in within a short amount of time and Mike came through. His team arrived exactly on time and immediately went to work, after making sure to lay down protection for our floors. They were polite and courteous and a joy to talk to. The unit was installed and up and working before the end of the work day. They went through the installation and the new digital thermostat in detail and made sure that I understood everything. They provided us with the appropriate paperwork for the inspector, etc. Before leaving Mike's crew cleaned up any mess they made (which was minimal). I would highly recommend Holt Phillips Services to anyone looking for professionalism and accurate and up to date knowledge of their product . Thanks Mike, we appreciate all you did...and that of your crew!
  • Avatar Robert Macky ★★★★★ 3 months ago
    I expected excellent service and installation. I received what I expected. Believe me I did my homework before I called. Good job Holt Phillip's team.