Privacy Policy

Last Updated and Effective Date: August 7, 2025

Holt Phillips (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our WordPress-based website or use our services.

1. Information We Collect

When you use our website or contact us, we may collect:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Address (if provided for service calls or estimates)
  • Any information submitted through contact forms or service request forms

b. Website Usage Data
Collected automatically via WordPress and analytics tools:

  • IP address
  • Browser and device type
  • Pages visited
  • Time and date of visits
  • Referring URLs

c. Comments and Media
If you leave a comment on a post or page:

  • We collect the data shown in the comment form, your IP address, and browser user agent string to help with spam detection.
  • If you upload images, avoid including embedded location data (EXIF GPS) as site visitors may download and extract that data.

2. Who We Share Your Data With

We do not sell your personal information, including phone numbers, nor do we share phone numbers with third parties for marketing purposes.

3. How We Use Your Information

We may use your information to:

  • Respond to your inquiries and service requests
  • Provide heating and cooling services
  • Improve website performance and user experience
  • Send occasional updates or promotional offers (only with your consent)
  • Prevent spam and ensure website security

4. Embedded Content and Plugins

Our site may include embedded content (e.g. YouTube videos, maps, or social media widgets). These behave as if you visited the originating site directly and may collect data, use cookies, and track your interaction.

Additionally, we may use third-party plugins (e.g., form builders, spam filters, caching, analytics) that may collect technical information. We strive to use reputable, GDPR-friendly plugins and services.

5. Cookies

Our site uses cookies to:

  • Remember your preferences
  • Improve load times and performance
  • Analyze site traffic through services like Google Analytics

By using our website, you consent to our use of cookies. You may adjust your browser settings to disable cookies, but doing so may affect website functionality.

6. Data Retention

  • Comments and associated metadata are retained indefinitely.
  • Contact form entries may be stored for customer service purposes.
  • Analytics data is typically retained for 12–26 months.

7. Your Rights

You can request:

  • A copy of your data
  • That we update or delete your personal information
  • That we stop sending you marketing emails or texts

To make a request, contact: Click Here to Send an Email. To opt out of receiving messages, reply STOP at any time. No further messages will be sent once you have opted out. Reply HELP or contact us directly.

8. What we do with the above information

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

9. Security

Our WordPress site is secured with SSL encryption, and we regularly update our plugins and themes to maintain security. However, no system is 100% secure, so we encourage cautious use of any online platform.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy as our website or services evolve. The “Effective Date” at the top will reflect the most recent version.

12. Contact Us

For questions about this policy or your data, contact:

Holt Phillips
📍 4618 E HWY 20, Niceville, FL 32578
📧 Click Here to Send an Email
📞 (480) 744 8882